How do I place my membership on hold or cancel it?
Memberships may be held a minimum of one month and maximum of 4 months per hold period. Hold starts will coincide with the next billing date and can end on any day of the month. When a hold period is ended, the monthly auto payments will resume on the return date. There will be a $25 processing fee charged to your credit card on file for the hold period. To place your membership on hold fill out the Membership Change Form at least two business days prior to your next payment due date.
To cancel your membership, you must fill out the Membership Change Form at least two weeks prior to your next payment due date to request a cancellation. No refunds will be given for dues already paid.
There is a $50 early termination fee to cancel your membership before the initial 3 month term; after the initial 3 months, you may cancel at any time without a penalty. Not attending classes does not constitute an intention to cancel. Written and timely notice must be received. Once a membership is cancelled, if the member wants to re-enroll they will be charged the full registration fee.